Publications

Doctoral Dissertations:

• Adukaite, A. (2016). ICT and gamified learning in tourism education : a case of South African secondary schools 
• Kalbaska, N. (2013). eLearning courses about national tourism destinations : destination management organizations’ offers and travel agents’ perceptions and motivations 
• Lin, J. (2018). Exploring the experiences of instructors teaching massive open online courses (MOOCs) in tourism and hospitality

Book Chapters:

• Kalbaska N., Cantoni L. (2021). e-Learning in Tourism Education. In: Xiang Z., Fuchs M., Gretzel U., Höpken W. (eds) Handbook of e-Tourism. Springer, Cham., 1-20
• Murphy, J., Kalbaska, N., Cantoni, L., Horton-Tognazzini, L., Ryan, P., & Williams, A. (2017). Massive Open Online Courses (MOOCs) in Hospitality and Tourism. P. Benckendorf & A. Zehrer (Eds.), Handbook of Teaching and Learning in Tourism: Edward Elgar, pp 154-172.
• Miralbell, O., Cantoni, L., & Kalbaska, N. (2014). Special issue on the role of e-learning applications within the tourism sector. ELC Research Paper Series, Issue 8.
• Van Zyl, I., Kalbaska, N., & Cantoni, L. (2015). The use of eLearning courses in African-based travel trade – an evaluation survey. Tourism and Development in Sub-Saharan Africa: Current Issues and Local Perspectives. Routledge.
• Kalbaska, N. (2013). Formazione turistica mediata dalle nuove tecnologie. In A. Inversini & L. Cantoni (Eds.), Nuovi Media nella Comunicazione Turistica. Roma: Società Editrice Dante Alighieri.

Academic Journals:

• Lin, J., & Cantoni, L. (2018). Decision, implementation, and confirmation: experiences of instructors behind tourism and hospitality MOOCs. The International Review of Research in Open and Distributed Learning, 19(1).
• Lin, J., Cantoni, L., & Murphy, J. (2018). MOOCs in tourism and hospitality: a review. Journal of Teaching in Travel & Tourism, 1-19.
• Kalbaska, N., & Cantoni, L. (2018). The use of eLearning strategies among travel agents in the United Kingdom, India and New Zealand. Journal of Teaching in Travel & Tourism, 2, 138-158.
• Adukaite A., Van Zyl I., Sebnem E., Cantoni L. (2017). Teacher perceptions on the use of digital gamified learning in tourism education: The case of South African secondary schools. Computers & Education, 111, 172-190.
• Lin J. (2016). 互联网里的旅游与服务业培训：慕课（MOOC）现状 (Tourism and hospitality training on the internet: A state of art in MOOCs), 旅游学刊 (Tourism Tribune), 31(5), 10-14
• Adukaite, A., Cantoni, L., & Kalbaska, N. (2016). Evaluation of formality and informality of the learning context. The case of online training courses about tourism destinations. Zeitschrift für Tourismuswissenschaft, 8/1, 95-111.
• Lin, J., Kalbaska, N., & Cantoni, L. (2016). How to develop and evaluate an eTourism MOOC: an experience in progress. e-Review of Tourism Research (eRTR), 7, 1-5.
• Miralbell, O., Cantoni, L. & Kalbaska, N. (2014). The role of e-learning applications within the tourism sector. “ELC Research Paper Series”, 8, 04-05.
• Adukaite, A., Kalbaska, N. & Cantoni, L. (2014). E-learning on tourism destinations. The case of Ticino Switzerland Travel Specialist course. “ELC Research Paper Series”, 8, 27-34.
• De Rose, M., Marchiori, E., Kalbaska, N. & Cantoni, L. (2014). Independent e-learning offers in Tourism and Hospitality. In search of a map and possible quality indicators. “ELC Research Paper Series”, 8, 45-55.
• Kalbaska, N. (2014). National Tourism Organizations’ online training offer. Switzerland Travel Academy Case Study. “ELC Research Paper Series”, 8, 35-44
• Murphy, J., Kalbaska, N., Williams, A., Ryan, P., Cantoni, L., & Horton-Tognazzini, L. (2014). Massive Open Online Courses: Strategies and Research Areas. Journal of Hospitality & Tourism Education, 26, 1-5.
• Kalbaska, N., Lee, H.A., Cantoni, L & Law, L. (2013). UK travel agents’ evaluation of eLearning courses offered by destinations. An exploratory study.  Journal of Hospitality, Leisure, Sport & Tourism Education, 12 (1), pp. 7–14.
• Kalbaska, N. (2012). Travel Agents and Destination Management Organizations: eLearning as a strategy to train tourism trade partners. Journal of Information Technology & Tourism, 13 (1), pp. 1-12.
• Kalbaska N., Jovic A., Cantoni L. (2012). Usability evaluation of an eLearning course presenting a regional destination. The case of “Ticino Switzerland Travel Specialist. e-Review of Tourism Research (eRTR) Special issue – ENTER 2012 Idea Exchange Papers, 10 (2), pp. 31-34.
• Cantoni, L., Kalbaska, N., Inversini, A. (2009). eLearning in Tourism and Hospitality: A Map. Journal of Hospitality, Leisure, Sport & Tourism Education, 8 (2), pp. 148-156.

Conferences:

• Rosani, I., De Ascaniis, S., Gravari-Barbas, M., & Cantoni, L. (2018). ICTs to train on World Heritage and Tourism: the case of “Tourism Management at UNESCO World Heritage Sites” MOOC. In C. Gambardella (Ed.). Proceedings of the XVI International Forum “Le vie dei mercanti” World Heritage and Knowledge Conference, Naples-Capri (pp. 783-791). Naples: Gangemi Editore.
• Regazzoni, N., Kalbaska, N. & Cantoni, L. (2018). Impact Study of Tourism Destinations’ eLearning: The Case of the Switzerland Travel Academy. In T. Bastiaens, et al. (Eds.), Proceedings of EdMedia: World Conference on Educational Media and Technology (pp. 333-343). Amsterdam, Netherlands: Association for the Advancement of Computing in Education (AACE).
• Kalbaska, N. & Cantoni, L. (2018). The context of online training, motivations and barriers on following them by travel agents in the United Kingdom, India and New Zealand. In T. Bastiaens, et al (Eds.), Proceedings of EdMedia: World Conference on Educational Media and Technology (pp. 485-495). Amsterdam, Netherlands: Association for the Advancement of Computing in Education (AACE).
• Garbani-Nerini, E., Kalbaska, N., & Cantoni, L. (2018). Evaluating the development and impact of an eLearning platform: the case of the Switzerland Travel Academy. In Stangl, B., Pesonen, J. (Eds.). Information and Communication Technologies in Tourism. Wien-New York: Springer, 450-462
• Lin J., Cantoni L. (2017) Assessing the Performance of a Tourism MOOC Using the Kirkpatrick Model: A Supplier’s Point of View. Information and Communication Technologies in Tourism 2017. Springer, Cham.. ENTER 2017. 24-26 January, 2017
• Kalbaska, N. & Cantoni, L. (2016). UNESCO enlisted Cultural Landscapes: their presence and presentation in eLearning courses by National Destinations. Tourism and Cultural Landscapes: towards a sustainable approach Conference. Budapest, Hungary. (pp.282 – 294).
• Lin, J., Kalbaska, N., Tardini, S., Decarli Frick, E. & Cantoni, L. (2015). A Journey to Select the Most Suitable MOOCs Platform: The Case of a Swiss University. In S. Carliner et al. (Eds.), Proceedings of World Conference on Educational Media and Technology 2015(pp. 247-257). Association for the Advancement of Computing in Education (AACE).
• Murphy, J., Kalbaska, N., Horton-Tognazzini, L., & Cantoni. L. (2015). Online learning and MOOCs: A framework proposal. Information and Communication Technologies in Tourism – Proceedings of the International Conference in Lugano (Switzerland). New York: Springer, 847-858.
• Kalbaska, N. (2014). Massive Open Online Courses: Future Education in Hospitality and Tourism. 12th ApacCHRIE conference. Kuala Lumpur (Malaysia), May 2014.
• Kalbaska, N., Cantoni, L. (2014). Factors influencing participation in and awareness about eLearning courses on tourism destinations among travel agents based in India and New Zealand. 12th ApacCHRIE conference. Kuala Lumpur (Malaysia), May 2014.
• Murphy, J., Ryan, P., Horton-Tognazzini, L., Kalbaska, N., Cantoni, L. (2014). A Framework for Online Learning. 12th ApacCHRIE conference. Kuala Lumpur (Malaysia), May 2014.
• Kalbaska, N., &  Cantoni, L. (2014). eLearning Courses Offered by tourism destinations: Factors Affecting Participation and Awareness among British and Indian Travel Agents. In Z. Xiang & I.Tussyadiah (Eds.), Information and Communication Technologies in Tourism – Proceedings of the International Conference in Dublin (Ireland). New York: Springer, pp. 763-777.
• Kalbaska, N., & Cantoni, L. (2013). e-Learning courses on travel destinations. An exploratory study on Indian travel agents perspective. In J. Fountain & K. Moore (eds.), CAUTHE 2013: Tourism and Global Change: On the Edge of Something Big. Christchurch, N.Z.: Lincoln University, pp. 395-399. ISBN: 9780864762832
• Murphy, J., Williams, A., Ryan, P., Kalbaska, N., & Cantoni. L. (2013). Tourism and Hospitality Massive Open Online Courses (MOOCs): An Overview and Diffusion Considerations. EuroCHRIE 2013 Cooperative Education and Research for Hospitality and Tourism. Freiburg (Germany), October 2013.
• Adukaite, A., Kalbaska, N., & Cantoni, L. (2013). eLearning on tourism destinations between formal and informal learning. SSRE2013Conference Integrating formal and informal learning. Lugano (Switzerland), August 2013. Short-listed for best-paper award.
• Cantoni, L., & Kalbaska, N. (2013). Travel agents’ learning about tourism destinations. Self-directed learning as ‘entrepreneurial’ learning? Academy of Management Africa Conference at the Gordon Institute of Business Science, Johannesburg, (South Africa), January 2013.
• Kalbaska N., Van Zyl I., & Cantoni L. (2012). eLearning Courses on Travel Destinations: Perceptions of African Travel Agents. Prosented at eLearning Africa 2012 – International Conference on ICT for Development, Education and Training, Cotonou, Benin, 23 – 25 May 2012.
• Kalbaska, N., & Cantoni, L. (2011). eTourism course syllabus development and assessment. A Communication  Perspective. Accepted as a full paper to 2011 World Congress Activating Change in Tourism Education, Temple University, Philadelphia (USA), 18 – 21 May 2011
• Cantoni, L., & Kalbaska, N. (2010). eLearning Offers by Destination Management Organizations, in U. Gretzel, R. Law & M. Fuchs (eds.), Information and Communication Technologies in Tourism 2010, Wien – New York: Springer, pp. 247-259

Industry reports:

• Garbani-Nerini, E., Kalbaska, N., Cantoni, L., & Eberhard, U. (2017).  Developing an e-learning course about tourism destinations: the case of the Switzerland Travel Academy. Industry report done in Collaboration with Switzerland Tourism.
• Kalbaska, N., & Cantoni, L. (2011). eLearning Courses on Tourism Destinations:Travel Agents’ Perceptions.